What kinds of tasks can you automate?
Anything repetitive or rule-based is a good candidate: copying information between systems, sending regular emails, creating records from forms, sorting requests, building reports. With AI we can also handle tasks that involve reading, like understanding emails and documents or drafting replies.
I don't know what to automate. Can you still help?
Yes, that's exactly where most of our clients start. On the discovery call we talk through how your business runs and point out the tasks that would save you the most time.
Do I need to change my software?
Usually not. We automate the systems you already use. If you're relying on spreadsheets and email, or you've outgrown your current software, we can also help you move to a better system, set it up and train your team.
Which systems do you work with?
Most modern business software, including Google Workspace, Microsoft 365, Zoho, HubSpot, Salesforce, simPRO, ServiceM8, Xero, MYOB and QuickBooks. See more on our services page.
When do you use AI and when do you use automation?
Tasks that follow clear rules are best handled by automation systems: they're fast, reliable and cheap to run. Tasks that need reading or judgement, like understanding an email or a document, are where AI helps. Many solutions use both, and we choose what fits each task.
Is my data safe?
We only connect to what each automation needs, use secure business-grade platforms, and handle your information in line with Australian privacy law.
What does it cost?
Every business is different, so we quote after the discovery call. You'll get a fixed setup fee and a monthly fee. The setup can be paid upfront or spread over your agreed term.
Is there a contract?
Yes, a simple service agreement with a minimum term that we agree together. If you spread the setup fee and leave early, the remaining setup balance is payable. Everything is spelled out before you sign.
What happens if something breaks?
We monitor your automations and fix problems as part of your monthly fee, often before you notice.
Can I ask for changes?
Yes. Small changes are included each month. Brand-new automations are quoted separately so you always know the cost.
Do you only work with Australian businesses?
We're Australian owned and focus on Australian small and medium businesses. We work remotely, so your location within Australia doesn't matter.
Not sure where to start? That's what we're here for.
A free 30-minute call. Tell us what fills your week, and we'll show you what can be automated, what it would take, and what it could save.